Our Professional Team is Here for You

Water Damage

When you contact Sides Restoration for your water damage needs we will send a professional project manager to inspect the property and the severity of the damage. Our project managers will ask you many questions and attempt to extract as much information as possible in an effort to more comfortably service you and your individual needs.

During our process we will collect, organize and document all the essential information for you and your carrier. We encourage our client to ask all the questions they have and to not hesitate to inform us of any concerns they may have throughout the entire restoration and reconstruction process. We believe this strong link in communication between us and our clients is what allows us to turn tragedy into triumph.

Our services include restoration for broken plumbing, sewage backup, storm damage, a broken water heater, and roof leaks. Does not include basement or crawl space flooding water removal.

Sides Restoration Project:

Kitchen with water damage due to a leaking pipe

Institute of Inspection Cleaning and Restoration

Categories and Classifications

There are many categories and classifications of water damages according to the Institute of inspection Cleaning and Restoration. We respond to all types of water damage, from busted pipes to malfunctioning house hold appliances, Sides Restoration is your one stop shop for water damage restoration.

Category 1.

This is liquid from a clean and sanitary source, such as faucets, toilet tanks, drinking fountains, etc. But, category one can quickly degrade into category two.

Category 2.

This category of liquid used to be called grey water, and is described as having a level of contaminates that may cause illness or discomfort if ingested. Sources include dishwasher or washing machine overflows, flush from sink drains, and toilet overflow with some urine but not feces.

Category 3.

This is the worst classification and is grossly unsanitary. It could cause severe illness or death if ingested. It used to be called black water, and sources include sewer backup, flooding from rivers or streams or toilet overflow.

Classes of Destruction

Class 1.

The lowest and easiest to deal with, this has a slow evaporation rate. Only part of a room or area was affected, there is little or no wet carpet, and the moisture has only affected materials with a low permanence rate, such as plywood or concrete.

Class 2.

With a fast evaporation rate, this level affects an entire room, carpeting, or cushioning, the wetness has wicked up the walls at least 12”, and there is moisture remaining in structural materials.

Class 3.

This class has the fastest evaporation rate, and ceilings, walls, insulation, carpet and sub-floors are all saturated. The liquid may have come from overhead.

Class 4.

This class is labeled as specialty drying situations, which means there has been enough liquid and time to saturate materials with very low permanence, such as hardwood, brick, or stone.

Our Quality of Work

What our customers
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Looking for a 100% quality and affordable contractor for your project?

For emergency service call 919.819.3678

An Efficient Process

Insurance Mitigation

We will work with your insurance carrier from start to finish to ensure an efficient mitigation and reconstruction process. We will also help negotiate a fair deal for your settlement and ensure that your property is returned to its original, if not superior form.
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